Privacy Policy Kiss 1918

1. Personal Data We Collect

Kiss 1918 collects various types of personal data from members to enable us to provide a safe, seamless, and legally compliant online betting service. The data we collect can be grouped into several categories:

1.1 Data You Provide Directly

When you register, use, or interact with the kiss 1918 platform, you provide us with the following information:

Data Type	Example	Purpose
Identity Information	Full name, MyKad number, date of birth	Identity verification (KYC), legal compliance
Contact Information	Phone number, email address	Account communications, betting notifications
Financial Information	Bank account number, eWallet details	Deposit and withdrawal processing
Login Information	Username, password (encrypted)	Account Security & Access

1.2 Automatically Collected Data

When you use the kiss 1918 platform, our systems automatically record certain technical information for security, service improvement, and analytics purposes:

• Device Data: Device type, operating system, web browser version.
• Network Data: IP address, internet service provider (ISP), approximate location based on IP.
• Activity Data: Pages visited, time spent, bets placed, transaction history.
• Session Data: Login and logout times, active session duration.

2. How We Use Your Personal Data

Kiss 1918 uses the personal data collected for lawful and transparent purposes. The following are the primary ways we use your information:

• Account Management: To create, verify, and manage your member account on the kiss 1918 platform.
• Transaction Processing: To process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX internet banking, and other supported Malaysian payment methods, and to manage withdrawals to your bank account or eWallet.
• Fraud Prevention: To detect and prevent fraudulent activity, money laundering, or misuse of the kiss 1918 platform.
• Legal Compliance: To fulfil legal obligations under Malaysia's Personal Data Protection Act 2010 (PDPA) and prescribed KYC/AML requirements.
• Service Improvement: To analyse usage patterns and improve platform features, the betting experience, and the overall performance of kiss 1918.
• Communications: To send important account notifications, service updates, bonus promotions, and current sports betting information such as the Malaysia Super League and EPL.
• Customer Support: To help you resolve technical issues, account enquiries, or transaction disputes more efficiently.
• Responsible Gaming: To monitor betting patterns and identify members who may need support through the Responsible Gaming.

3. Data Storage & Security

3.1 Retention Period

Kiss 1918 retains your personal data for as long as your account remains active, and for the required period following account closure to meet our legal obligations. In general:

• Financial transaction data is retained for 7 years after the transaction date, in line with Malaysian financial regulatory requirements.
• Activity and session log data is retained for 12 months for security and audit purposes.
• Member account data is retained for 5 years after account closure for legal compliance purposes and the resolution of any outstanding claims.
• Customer support communication records are retained for 3 years.

3.2 Security Measures

Kiss 1918 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and the kiss 1918 server.
• Database-level data encryption for sensitive information such as passwords and financial details.
• Two-factor authentication (2FA) available to all member accounts.
• Intrusion detection system (IDS) that monitors suspicious activity in real time.
• Strict access controls — only specifically authorised staff may access members' personal data.
• Regular security audits by independent third parties to verify the effectiveness of our data protection measures.

While we take all reasonable measures to protect your data, no security system can guarantee 100% protection against every cyber threat. In the event of a data breach that affects your rights or freedoms, kiss 1918 will notify you within the timeframe required by law.

4. Data Sharing With Third Parties

Kiss 1918 does not sell or rent your personal data to any party. However, there are specific circumstances in which we need to share your information with trusted parties:

4.1 Payment Service Providers

To process your deposits and withdrawals, we share the necessary information with verified payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow processors, and FPX banking partners including Maybank2u and CIMB Clicks. These providers are bound by strict confidentiality agreements and use your data solely for transaction processing purposes.

4.2 Legal Authorities

Kiss 1918 may be required to disclose your personal data when mandated by law, court order, or lawful request from Malaysian authorities such as Bank Negara Malaysia, the Companies Commission of Malaysia, or the police in connection with financial crime and anti-money laundering investigations.

4.3 Technology Service Providers

We work with trusted third-party providers for services such as server hosting, web analytics, and cybersecurity support. All such providers are bound by Data Processing Agreements (DPAs) that require them to protect your data to the same standards we uphold.

5. Cookies & Tracking Technologies

The kiss 1918 platform uses cookies and similar tracking technologies to enhance user experience and analyse platform usage. The following are the types of cookies we use:

• Essential Cookies: Required for core platform operations such as maintaining login sessions and account security. These cookies cannot be disabled.
• Functional Cookies: Saving your preferences such as language, preferred betting denominations, and display settings to provide a more personalised experience.
• Analytics Cookies: Helps us understand how members use the kiss 1918 platform so we can continuously improve our services, load times, and page layout.
• Security Cookies: Used to detect fraudulent activity, suspicious login attempts, and other security threats.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the kiss 1918 platform and your betting experience. For more information on managing cookies, refer to your browser's help section.

6. Your Privacy Rights

As a kiss 1918 member and a Malaysian citizen or resident, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). We fully respect these rights:

7. Protection of Children's Data

The kiss 1918 platform is strictly for individuals aged 18 years and above. We do not knowingly collect, store, or process personal data from individuals under the age of 18. Should we discover that a child's data has been collected without proper age verification, we will promptly delete that data and terminate the associated account.

If you are a parent or guardian and believe your child has registered on the kiss 1918 platform, please contact us immediately at privacy@kiss1918.com. We will take immediate action to address the matter.

8. Changes to This Privacy Policy

Kiss 1918 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or platform improvements. When material changes are made:

• We will update the "Last Updated" date at the top of this page.
• We will notify members via email or in-platform notice of any significant changes.
• For highly material changes, we may require members to provide fresh consent before they can continue using the platform.

We encourage you to review this Privacy Policy periodically. Your continued use of the kiss 1918 platform after any changes are published constitutes your acceptance of the updated policy.

9. Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how kiss 1918 handles your personal data, please do not hesitate to reach out to us:

• Privacy Email: privacy@kiss1918.com
• General Support Email: support@kiss1918.com
• Live Chat: Available 24/7 directly on the kiss 1918 platform
• Response Time: Within 14 business days for privacy-related enquiries

For frequently asked questions about privacy and account security, please visit the FAQ us. For information on how to secure your account, please refer to Terms & Conditions kiss 1918.